Boeken

The Design of Business: Why Design Thinking is the Next Competitive Advantage

Roger L. Martin

Harvard Business School Press, 2009

ISBN: 978-1422177808

Most companies today have innovation envy. They yearn to come up with a game-changing innovation like Apple’s iPod, or crea…

This is Service Design Thinking

by Marc Stickdorn

BIS Publishers, 2010

ISBN: 978-90-6369-256-8

This book, assembled to describe and illustrate the emerging field of Service Design, was brought together using exactly the same…

Design Thinking: Integrating Innovation and Brand Value

by Thomas Lockwood

Skyhorse Publishing, 2009

ISBN: 158-11-5668-5

Design Thinking is packed with intriguing case studies and practical advice from industry experts. This anthology is organized i…

Practices and Principles in Service Design: Stakeholder, Knowledge and Community of Service

by Qin Han

Qin Han, 2010

ISBN: 978-1-4461-6107-4

How do service designers manage multiple stakeholder involvement in complex projects? How do they generate knowledge and dissem…

Brand driven Innovation

by Eric Roscam Abbing

AVA Academia, 2010

ISBN: 978 2 940411 28 3

BDI is a vision and working method, merging the domains of branding, innovation and design, to create value and meaning for organis…

De draagbare lichtheid van het bestaan

Valerie Frissen en Jos de Mul

Klement, 2008

ISBN: 978908687030

Eind vorige eeuw ging de turbulente ontwikkeling van de informatiesamenleving gepaard met een niet minder stormachtig debat ove…

Change by Design

Tim Brown

Harper Collins, 2008

ISBN: 9780061766084

The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations co…

New Service Development and Innovation in the New Economy

Bo Edvardsson, Anders Gustafsson et al.

Studentlitteratur, 2000

ISBN: 9144015593

Most companies that want to compete in today’s markets try to differentiate thenselves with the innovative services. New S…

Subject to Change

Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba

O'Reilly Media, 2008

ISBN: 978-0596516833

To achieve success in today’s ever-changing and unpredictable markets, competitive businesses need to rethink and refra…

The Ten Faces of Innovation

Tom Kelley

Broadway Business, 2005

ISBN: 978-0385512077

Are you a Cross-Pollinator? Do you work with a Hurdler? Or a Storyteller? These are just a few of the roles that Tom Kelley, author…

Designing Services with Innovative Methods

Satu Miettinen en Mikko Koivisto (red.)

University of Art and Design Helsinki, 2009

ISBN: 139789525018424

In the new book “Designing Services with Innovative Methods”, edited by Satu Miettinen and Mikko Koivisto, Service Design Expert…

The Experience Economy

Joseph Pine, James Gilmore

Harvard Business Press, 1999

ISBN: 978-0875848198

Sometime during the last 30 years, the service economy emerged as the dominant engine of economic activity. At first, critics who w…